At redhood.ai, we are committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR).
Our Approach to Data Protection
As providers of software training, AI chatbot development, and SEO services, we understand the importance of data privacy. We have implemented comprehensive measures to protect your information and to comply with the GDPR.
What Personal Data We Collect
Depending on your interaction with redhood.ai, we may collect:
- Basic identification information:Name, email address, phone number
- Professional information:Company, job title
- Course enrollment data:Training courses selected, progress, and completion records
- Technical data:IP address, browser type, cookies, and usage data
- Marketing preferences:Your communication preferences for receiving updates about our services
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract fulfillment: To provide you with the training, AI solutions, or SEO services you've requested
- Legitimate interests: To improve our services and maintain our business relationship
- Consent: For marketing communications and non-essential cookies
- Legal obligation: To comply with legal requirements
Your Rights Under GDPR
Under the GDPR, you have several rights regarding your personal data:
- Right to access: You can request a copy of your personal data
- Right to rectification: You can request correction of inaccurate information
- Right to erasure: You can request deletion of your data in certain circumstances
- Right to restrict processing: You can request limitation of how we use your data
- Right to data portability: You can request transfer of your data
- Right to object: You can object to our processing of your data
- Rights related to automated decision making: You can request human intervention in automated decisions
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of personal data where appropriate
- Regular testing of security systems and processes
- Staff training on data protection
- Access controls and authentication procedures
International Data Transfers
As a technology-focused company, we may use service providers located outside the European Economic Area (EEA). When transferring data internationally, we ensure appropriate safeguards are in place through:
- EU Standard Contractual Clauses
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing requested services
- Meeting legal, tax, or accounting requirements
- Resolving disputes
- Enforcing our agreements
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance user experience and collect information about how the site is used. You can manage your cookie preferences through our Cookie Consent Manager.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.
Data Protection Officer
For questions about this privacy policy or our handling of your personal data, please contact our Data Protection Officer:
Email: info@redhood.ai
Address: 5, 1ST CROSS, DIBBUR MUNIANJANAPPA LAYOUT, K NARAYANAPURA, KOTHANUR POST, BENGALURU, KARNATAKA - 560077